💼 Full-Time Position

Specialist, Assessment Claims

🏢
Manulife
📍 District, Vietnam, Vietnam
📍
Location
District, Vietnam
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Position Responsibilities**

**1. Reimbursement Responsibilities**

+ Review and assess reimbursement claim submissions to ensure accuracy and compliance with policy guidelines.
+ Validate supporting documents such as invoices, medical records, and prescriptions.
+ Calculate eligible reimbursement amounts and identify exclusions or non-covered items.
+ Escalate suspicious or high‑risk claims following fraud detection protocols.
+ Maintain accurate documentation and ensure adherence to SLA/TAT requirements.

**2. Direct Billing Responsibilities**

+ Handle direct billing requests from hospitals and clinics, verifying eligibility and benefit coverage.
+ Review and approve pre‑authorization for medical services based on policy rules and medical necessity.
+ Communicate with providers to clarify treatment plans and negotiate cost adjustments when required.
+ Monitor inpatient cases to control medical expenses and prevent misuse.
+ R...