Job Description
JOB PURPOSE
- Complete GTB cash and channel setups as a Maker in various bank systems such as FabOnline iBanking RCD and RCP etc.
- Complete the complex set-up on LMS VAM EDDS in collaboration with Implementation Managers Product leads Product Sales and Client
- Interact with clients for complex set-ups to obtain clarity on the complexity to ensure the set-ups are done right the 1st time.
- High quality and efficient processing of new and maintenance requests in bank systems at minimal errors (first‑time‑right setup)
- Systematically obtain signature verification from client services on all the maintenance requests received from the clients
- Setup and maintain paper and electronic filing systems for records correspondence and other material
- Ensure that all the original documents are sent to Group operations/Record Management Team twice a week for document scanning & archival process as per bank standards
- Review...