💼 Full-Time Position

Specialist, Customer Acquisition (English speaker)

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Concentrix
📍 Imbi, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Location
Imbi, Malaysia
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Posted
June 11, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description


  • Key Responsibilities

  • Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).
  • Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.
  • Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.
  • Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.
  • Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.
  • Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<...