💼 Full-Time Position

Specialist Customer Journey Architect

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Boardroom Appointments
📍 johannesburg, gauteng, South-Africa
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Location
johannesburg, South-Africa
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Posted
June 22, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the job Specialist Customer Journey Architect

  • Statistics an advantage
  • 0-5 years of experience in Business process development, continuous improvement and compliance
  • 3 years working experience
  • Computer skills especially MS Office and Business Process Management tools
  • Strong analytical skills with a demonstrated ability to analyse business processes and workflows

Responsibilities:

  • Business Analytics Management
  • Contribute to development of subject matter expertise regarding current and future processes within business intelligence.
  • Agile business analysis to document detailed requirements for business change.
  • Eliciting requirements from different stakeholders in order to give appropriate recommendations.
  • Recording and representing.
  • Business Process Flow Management
  • Improve process efficiency by the set targets per segment
  • Proc...