Job Description
**Job Summary/Overview**:
**Position Overview**: We are seeking a Customer Project Specialist at our Monterrey, NL facility who would be responsible for managing customer orders through our factory/cross functional processes, date management, on time delivery and all customer communications.
Ensure commercial activities align with factory and corporate commercial policies and SOPs/procedures.
**Essential Duties and Responsibilities**:
- Review orders, ensure documentation is complete (i.e. Pricing, drawings, customer expectations, non-standard or unusual items) and are identified.
Resolve any conflicts within the operations team (planning, engineering & production) and customer support.
- Review open orders and proactivity communicate status updates for all products lines with in the plant.
- Manage orders through the engineering approval process while managing customer expectations of timing and capturing change orders.
- Drive releases for manufactu...