💼 Full-Time Position

Specialist Customer Service DPC

🏢
Adidas
📍 Алматық, Алматық, Kazakhstan
📍
Location
Алматық, Kazakhstan
📅
Posted
June 18, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

This diverse role will be responsible for a variety of commercial services primarily managing the allocated customer portfolio from order to cash cycle with excellent sales and operational planning.

Key Responsibilities:

  • Excellent sales and operational planning capabilities.

  • Ensure timely and accurate order entry and release of orders for processing.

  • Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries.

  • Review of order book to ensure customer requested delivery is achieved and support order book conversion and OTIF.

  • Ensure accuracy of product information, stock availability, pricing, terms, routing, and any other specialty handling or services.

  • Process, coordinate and investigate customer shipment claims or return requests following existing Company procedures.

  • Cross-functional collaboration with internal departments i...