Job Description
As a Knowledge Management Specialist, you will be responsible for maintaining and improving our HR portal, ensuring employees can easily access relevant information. You will collaborate with HR teams, subject matter experts, and IT to structure content effectively, improve user experience, and support portal enhancements.
Education & Experience
Bachelor’s degree in Information Management, Communications, HR, or related field3+ years of experience in knowledge management, content management, or intranet platformsTechnical Skills
Experience with Content Management Systems (CMS) or Knowledge Management Systems (KMS)Solid understanding of information architecture and content structuringStrong content writing and editing skillsA good grasp of SEO (Search Engine Optimisation) and search functionalityExperience in implementing AI-enabled content, search tools and customer interactions for intrane...