Job Description
The IT Specialist, Field Services Support is responsible for ensuring the reliability and functionality of end-user computing and local IT infrastructure services across our network of manufacturing plants and corporate office locations.
The IT Specialist, Field Services Support will serve as the primary technical liaison, providing essential on-site support for incident resolution, project rollouts, and strategic IT initiatives. This position requires the willingness and ability to travel regularly between company sites to deliver direct, hands-on technical assistance.
Primary Responsibilities:
- End-User Support: provide expert Level 2 on-site support for desktops, laptops, mobile devices, peripherals, and standard business applications.
- Troubleshooting & Maintenance: perform advanced troubleshooting and resolution of hardware, software, and connectivity issues in bo...