Job Description
As a Specialist – Industrial Technical Support, you will be responsible for providing technical support and case-related research over the phone and email, to users of industrial automation software offered by Industrial Software Solutions. You will provide authorized technical support training and application guidance to users. You will provide on-site and virtual software training and education for customers of the industrial automation software. You will collaborate with the manager to write and review articles, designs and build standards for internal documentation site.
**Responsibilities:**
+ Provide technical support and case-related research over phone and email to users of industrial automation software offered by Industrial Software Solutions
+ Provide on-site and virtual software training and education for customers of the industrial automation software
+ Understand AVEVA and Partner Product knowledge base, product features, licensing, and general app...
**Responsibilities:**
+ Provide technical support and case-related research over phone and email to users of industrial automation software offered by Industrial Software Solutions
+ Provide on-site and virtual software training and education for customers of the industrial automation software
+ Understand AVEVA and Partner Product knowledge base, product features, licensing, and general app...