Job Description
Job Description-
- Responsible for all the process in the application.
- Ensure the continuity of the business by a strong relationship with the local helpdesk / support team, the infrastructure teams, and the Production Support teams
- Manage the communication between the users and the technical / functional team
- Manage the check points to ensure the quality of data
- Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.
- Make available the knowledge of the local activity by promoting and updating specific documentation
- Take part in transversal initiatives
- Identify improvement axis and lead the automation of manual checks/tasks
- Propose transformation of existing processes both for the business or our production services activities
- Should be a self starter, having passion for technolog...