💼 Full-Time Position

Specialist - Technical Support (Khmer Language Support)

🏢
Scicom
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location
Kuala Lumpur, Malaysia
📅
Posted
May 24, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Responsibilities of the Role: 

  • Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.
  • Troubleshooting to identify hardware or software products that are defective.
  • Advice & educates customers through combination of experience & guideline documentation to ensure a solution to their technical issues. 
  • Provides input on recurring customer problems and shares that information with ither technical team members when relevant. 
  • Working with the TAM Team monitors and tracks issues to ensure accurate resolution.
  • Monitors own “Open Case” workload and drives to closure.

    • Requirements for the Role: 

  • Required to speak, read and write in English and Khmer.
  • Working Knowledge of Windows Operating Systems and MS Products.
  • Proven ability to troubleshoot Client solutions.
  • Effective communication ...