Job Description
Quality Engineer Responsibilities:
Ensure Quality target is established and achieved in product development, production process and customer Quality.
- Customer complaint management
- Quick response and effective communication with customer .
- Quick collect phenomenon of quality problems at the first time and feedback to the factory .
- Coordinate with relative department of SHB factory to define the containment action plan and lead the implementation of containment action plan in customer factory .
- Coordinate with relative department of SHB factory to investigate root cause and drive for
- improvement and submit 8D report to customer.
- Regularly visit and proactive communicate with customers to collect product quality performance and customer proposal and lead continue improvement for quality and service .
Project quality management