Job Description
Your Purpose
As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver.
What You’ll Be Doing
- Understand user needs and offer personalized sport advice
- Manage layout, stock, pricing, and display in your sport zone
- Handle Click & Collect, Buyback, Rental and other omnichannel offers
- Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)
- Work closely with your teammates during store operations (replenishment, delivery, etc.)
- Solve user issues proactively and escalate when needed
- Be a Decathlon ambassa...