Job Description
BettingJobs is working with a UKGC focused sportsbook brand, who are looking to add a Sportsbook Operations Exec to their team based in London .
Responsibilities:
- Providing top level customer service to our UK based customers.
- Profiling Sportsbook players based on account activity.
- Profiling Sportsbook 'defaults' using the appropriate analysis Reporting tools.
- Assist the Customer Service team with all Sportsbook and Sportsbook wager disputes, settlements, re-settlements, and cancellations.
- Review Sportsbook account activities to approve/deny payout requests.
- Complete various site checks several times daily to ensure the accuracy of our Sportsbook and Sportsbook product.
- Able to run the Sportsbook product manually when necessary.
- Create and manage Future's lines for various sports.
- Perform regular Live Tracker Watch shifts, assisting Trading ...