Job Description
Roles and Duties
Perform end-to-end process mapping and analysis using BPMN standards and process mining tools (e.g., Celonis, Lucid, Visio, etc.).
Conduct detailed variance analysis and RCA to identify inefficiencies, risks, and compliance gaps.
Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities.
Create clear, testable Business Requirements Documents (BRDs) to support improvement and transformation initiatives.
Utilize task mining and simulation tools to model workflows and evaluate future-state scenarios.
Collaborate with operations, IT, and finance teams to validate findings, secure buy-in, and ensure successful implementation.
Prepare executive-ready reports and presentations that synthesize data insights into actionable recommendations.
Facilitate workshops and stakeholder interviews to gather requirem...