Job Description
**Position Purpose:**
The Sr. Analyst, Site Operations & Performance is a technical role within The Home Depot's Interconnected Experience team. This individual acts as a performance site performance expert, monitoring the health of our website and mobile app to ensure a seamless customer journey. You will serve as the critical technical bridge between business stakeholders, product and engineering teams to identify, translate, and resolve complex site performance issues.
**Primary Role Functions:**
+ **Performance Analytics:** Track and analyze critical business metrics (traffic, revenue, conversion) alongside technical performance data to ensure site stability.
+ **Performance Monitoring:** Utilize **Software Reliability Engineering (SRE)** methodologies to monitor the eCommerce site, leveraging automation and observability tools to detect performance degradations.
+ **Incident Leadership:** Triage high-priority production issues, acting as th...
The Sr. Analyst, Site Operations & Performance is a technical role within The Home Depot's Interconnected Experience team. This individual acts as a performance site performance expert, monitoring the health of our website and mobile app to ensure a seamless customer journey. You will serve as the critical technical bridge between business stakeholders, product and engineering teams to identify, translate, and resolve complex site performance issues.
**Primary Role Functions:**
+ **Performance Analytics:** Track and analyze critical business metrics (traffic, revenue, conversion) alongside technical performance data to ensure site stability.
+ **Performance Monitoring:** Utilize **Software Reliability Engineering (SRE)** methodologies to monitor the eCommerce site, leveraging automation and observability tools to detect performance degradations.
+ **Incident Leadership:** Triage high-priority production issues, acting as th...