Job Description
About the Role
Key customer activities will include:
Serving as the primary point of contact for the work stream and being a great partner to your direct customer counterpart, as well as project leadership and executives within the customer organization
Owning and leading change-related activities including, but not limited to, partner identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement
Hands-on development of communications and training materials that support a successful transition to Workday for key end-users
Maintaining the change management project plan tasks and providing mentorship to the customer on how these activities are impacted by functional achievements within the Workday methodology
Internal contributions will include:
Supporting ongoing innovation of the service offering and chang...