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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What can you expect in this role?
- Provide prompt, courteous, accurate and fair claims service to all customers, internal and external
- Manage complex and/or commercial auto claims
- Fully explain the claim process to all customers in a way they’ll easily understand by telephone and email
- Interpret and apply policy wordings to determine appropriate coverage under a customer’s policy
- Ensure all claims are promptly and fully investigated, collaborating with fraud investigators when necessary
- Work with the customer, broker, preferred vendors, and other stakeholders to determine the best way to resolve the claim
- Maintain detailed file records by entering pertinent data into the appropriate systems
- Process claims payments within your authority level
- Initiate salvage and subrogation procedures on assigned claims
- Achieve the targeted number of assigned claims per year, while living our ...