💼 Full-Time Position

Sr Customer Experience Specialist with Dutch and English (m/f/d)

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Honeywell
📍 Katowice, Silesian Voivodeship, Poland
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Location
Katowice, Poland
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Posted
June 23, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We have an opportunity for a Sr Customer Experience Specialist with Dutch and English (m/f/d) to join us at Honeywell, in Katowice, where you will you will be responsible for commercial and operational activities as part of the Order-To-Cash (OtC) process: . validation and booking of customer orders, managing order changes, providing status updates, managing physical & financial claims with a strong alignment with all relevant internal functions as part of the end-to-end customer experience.

This is a hybrid role, 3 days at the office and 2 days work from home model.


Key responsibilities

  • Timely gather all relevant info to accurately respond to all customer queries related to:
  • product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
  • Accurately and on time perform system updates: new customer set-up, customer amendment and c...