Job Description
Job Overview
We are seeking a Senior Customer Value Manager to lead a portfolio of customers across different industries and customer segments. In this role, you will be the primary customer‑facing advocate, responsible for developing and driving mutual success plans, engagement strategies, and frameworks for measurable impact. You will use a strong executive presence and deep understanding of Source‑to‑Pay (what we call, Business Spend Management) to advise customers on how to transform the way they manage BSM, creating immediate value and efficiency.
Responsibilities
- Lead a portfolio of customers across different industries and customer segments.
- Serve as the primary customer‑facing advocate, developing and driving mutual success plans.
- Design engagement strategies and frameworks for measurable impact.
- Advise customers on transforming the way they manage Business Spend Management, creating immediate value and effic...