💼 Full-Time Position

(sr) Field Service Technician (Atlantic)

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Konica Minolta Business Solutions U.S.A., Inc.
📍 city of moncton, nb, Canada
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Location
city of moncton, Canada
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Posted
June 18, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

We’re looking for a Field Service Technician to join our team!

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.

As a Field Service Technician, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department.

Responsibilities

  • Maintain and repair MFPs and resolve customer printing issues
  • Perform on-site service of MFPs
  • Maintain effective relationships with customers and sales
  • Maintain parts and call management as well as accurate records to achieve KPI targets
  • Responsible to learn new technologies
  • 5% - Lead referrals and product promotion to existing customers
  • 95% - break-fix and customer support
  • Understands territory parts budget and inventory control
  • Must follow the policies...