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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Lead, manage, and mentor a team of HR Shared Services professionals, including Labor Relations, HRIS, Employee Relations, Comp & Ben, and other support staff.
- Foster a positive, customer centric team culture focused on collaboration, continuous learning, and high performance.
- Develop and implement performance goals for HR staff, ensuring accountability, growth, and development.
- Conduct regular performance reviews, provide coaching, feedback, and ensure team members are well equipped to meet organizational needs.
- Oversee the delivery of HR services, including employee inquiries, HRIS management, benefits administration, and other related processes.
- Ensure consistent, high quality service delivery in line with service level agreements (SLAs) and key performance indicators (KPIs).
- Monitor and optimize day to day operations to improve efficiency, reduce errors, and enhance customer satisfaction. <...