💼 Full-Time Position

Sr. IT Support Analyst

🏢
The Toronto-Dominion Bank (Canada)
📍 Toronto, Ontario, Canada
📍
Location
Toronto, Canada
📅
Posted
March 11, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

:Successful candidate will be required to be on on-call rotation.

KEY ACCOUNTABILITIES

CUSTOMER

  • Perform controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
  • Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
  • Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
  • Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
  • Provide effective day-to-day support for applicati...