Job Description
Title : Sr IT Support Analyst
Location : Wayne, PA
Type : Full Time
Salary : $Open (Best Possible)
YOU’RE GOOD AT:
+ Monitoring JIRA Help Desk system for work intake from problem tickets to service requests
+ Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems
+ Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed
+ Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business
+ Providing Tier 1-3 Executive Support for our C-Suite
+ Provide end user/new user education with a focus on collaboration tools like Office365
+ Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices
+ Provide...
Location : Wayne, PA
Type : Full Time
Salary : $Open (Best Possible)
YOU’RE GOOD AT:
+ Monitoring JIRA Help Desk system for work intake from problem tickets to service requests
+ Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems
+ Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed
+ Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business
+ Providing Tier 1-3 Executive Support for our C-Suite
+ Provide end user/new user education with a focus on collaboration tools like Office365
+ Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices
+ Provide...