Job Description
About the Role
Our client, a pioneering storage software company, is seeking a Senior Support Engineer to join their global support team. This role focuses on providing expert technical support for customers using the company's custom Linux-based storage software, primarily utilizing ZFS and Ceph. As a Senior Support Engineer, you will assist customers with setup, troubleshooting, and optimization of storage solutions, while also participating in technical research and contributing to the company's technical content.
Key Responsibilities
Technical Research & Testing: Lead technical research projects, including testing and implementing new software features for customer applications.
Technical Content Development: Create and publish technical articles on storage technology and solutions, contributing to the companys blog and knowledge base.
Custo...