💼 Full-Time Position

Sr. Loan Administration Specialist Loss Mitigation

🏢
Javen Technologies
📍 Chicago, Illinois, United States
📍
Location
Chicago, Illinois, United States
📅
Posted
May 13, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Sr. Loan Administration Specialist Loss Mitigation

Location: Chicago, IL

Duration: 12 Months



Job Description :

  • Manage Investor and Servicer (Participating Financial Institution) inquiries via the Service Now application. This would include managing calls utilizing the Microsoft Teams application.

  • This includes: providing premier customer servicer, minimizing hold/wait times, coordinating with other team members to ensure coverage needs are met, attempting to resolve customer inquires with one call resolution, managing escalations timely and efficiently and comprehensive documentation to account for call resolution details

  • Manage Mortgage Insurance Cancellation requests through the eMAQCS Plus application.

  • This would include timely review and communication with Servic...