Job Description
Job Title: Senior Manager of Service Reliability & Maintainability EngineeringJob Description
The Senior Manager of Service Reliability & Maintainability Engineering leads a dedicated team to ensure products, systems, and equipment are designed for maximum serviceability, minimal downtime, and optimal lifecycle cost. This role is responsible for defining maintainability strategies, driving design-for-serviceability initiatives, partnering across engineering and operations, and developing processes that improve Mean Time to Repair (MTTR), accessibility, diagnostic capability, modularity, and field service efficiency. The manager provides both technical oversight and organizational leadership to embed maintainability principles throughout the product lifecycle.
Responsibilities
+ Establish and govern maintainability standards, processes, and requirements across all products and platforms.
+ Develop recommendations to reduce service time, improve technician ergonom...
The Senior Manager of Service Reliability & Maintainability Engineering leads a dedicated team to ensure products, systems, and equipment are designed for maximum serviceability, minimal downtime, and optimal lifecycle cost. This role is responsible for defining maintainability strategies, driving design-for-serviceability initiatives, partnering across engineering and operations, and developing processes that improve Mean Time to Repair (MTTR), accessibility, diagnostic capability, modularity, and field service efficiency. The manager provides both technical oversight and organizational leadership to embed maintainability principles throughout the product lifecycle.
Responsibilities
+ Establish and govern maintainability standards, processes, and requirements across all products and platforms.
+ Develop recommendations to reduce service time, improve technician ergonom...