Job Description
Role Overview
The Senior Manager, Professional Services (ProServe) Cloud Architects (PCAM) - NAMER leads all ProServe Cloud Architects (PCAs) and PCA Managers across North America. Reporting to the NAMER ProServe Leader, this role drives pre-sales technical excellence, people leadership, and regional business performance aligned to ProServe's 3-Year Plan (3YP). This leader serves as a strategic advisor to customers, partners, and internal AWS stakeholders — engaging C-level executives, collaborating with ProServe Account Executives, Delivery Teams, AGS Sales, and Solution Architect Leadership to accelerate customers' cloud journeys.
Key Responsibilities
Regional Leadership & Strategy:
- Lead the NAMER PCA organization, including direct management of PCA Managers and oversight of all PCAs
- Define and execute regional pre-sales strategy aligned to ProServe 3YP
- Partner with NAMER ProServe Area Leaders, AGS Sales, and Techni...