Job Description
Candidate Profile
- Must have at least 1 year experience as a Sr. Manager, Training & Quality
- Must be willing to work onsite in San Lazaro
- Effective communication skills, both written and verbal
- Proficient in Microsoft Office
- Ability to multi-task and meet timelines on deliverables
- Experience in handling healthcare program
What's in it for you
- ?Day 1 HM
- OCompetitive Compensatio
- nCareer Growt
hEssential Functions/Core Responsibilitie
- sMonitors, evaluates and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and emai
- lReports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners
- )P...