Job Description
*Job Title* *Job Overview* *Accountabilities* 1. Lead Strategic Client and Account Workstreams This responsibility owns complex client or account workstreams that have significant impact on business?unit performance. It defines scope, milestones, and success measures, coordinating contributions from multiple functions without direct people leadership. This work delivers improvements in revenue, margin, and client satisfaction for high?value accounts. 2. Manage High?Value Client Relationships as a Senior SME This responsibility serves as a senior subject matter expert for high?value accounts on complex commercial or service topics. It leads discussions to understand evolving client needs and aligns internal stakeholders on responses and solutions. This sustains strong, long?term relationships and unlocks new growth opportunities within assigned portfolios. 3. Drive Solutions for Complex, Cross?Process Client Issues This responsibility diagnoses and resolves client issues that span multi...