Job Description
**Main Responsibilities**
+ Own Order to Cash (OTC) operations for the North Asia region, with end‑to‑end accountability for collections performance, cash flow outcomes, and OTC process effectiveness.
+ Drive regional results against cash collection targets, DSO, overdue aging, and bad debt KPIs, ensuring consistent delivery of monthly / quarterly / yearly objectives across multiple BUs.
+ Partner with outsourcing provider to govern cash application and billing operations, including SLA management, service quality reviews, issue escalation, and continuous improvement.
+ Establish robust vendor governance and operating rhythm, covering performance reviews, root‑cause analysis, corrective actions, and standardization across outsourced and in‑house activities.
+ Provide regional oversight and coordination on credit-related matters, partnering with Carrier Business Services (CBS), BU Finance teams, and Credit stakeholders to ensure effective exe...
+ Own Order to Cash (OTC) operations for the North Asia region, with end‑to‑end accountability for collections performance, cash flow outcomes, and OTC process effectiveness.
+ Drive regional results against cash collection targets, DSO, overdue aging, and bad debt KPIs, ensuring consistent delivery of monthly / quarterly / yearly objectives across multiple BUs.
+ Partner with outsourcing provider to govern cash application and billing operations, including SLA management, service quality reviews, issue escalation, and continuous improvement.
+ Establish robust vendor governance and operating rhythm, covering performance reviews, root‑cause analysis, corrective actions, and standardization across outsourced and in‑house activities.
+ Provide regional oversight and coordination on credit-related matters, partnering with Carrier Business Services (CBS), BU Finance teams, and Credit stakeholders to ensure effective exe...