Job Description
Together with your colleagues in the support team, you will ensure the stability & compliance of the infrastructure and services related to the network solutions (LAN, WLAN, WAN, …)
By pro-actively improving and checking the environment, the team and you prevent outages and as such, prevent impact on the users & applications.
Incidents and standard requests will be handled according to the agreed SLA and with the necessary attention to quality and communication.
You will apply the rules around change management to ensure changes are documented, communicated and performed in a controlled way.
Through the configuration management process, you ensure we have a full inventory of the assets and components involved in the services.
You secure the compliance of our network components by following up on the agreed patching and lifecycle process.
You will be closely involved in the delivery of the network relate...