Job Description
To thrive in this role, you need to have:
- Proven experience handling complex security infrastructure within a managed services environment.
- Experience required for Senior engineer is 4-7 Years and for Technical specialist it is 7-10 Years
- Primary skill - Cisco SDWAN, Secondary - Cisco wireless
- Strong background in IT engineering, preferably within medium to large ICT organizations.
- Deep working knowledge of ITIL processes.
- Proficiency in planning activities and projects well in advance.
- Strong client-focused approach, ensuring a positive client experience.
- Excellent communication skills, with the ability to work across different cultures and social groups.
- Effective listening skills and an ability to adapt to changing circumstances.
- Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary.
- Bachelor's degree or equivale...