Job Description
Contact Centre / Quit Vape Helpline
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations
Job DescriptionStaff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. To attend to patients (include registration, scheduling of appointment and payment collection) and address enquiries from patients and members of public via the General Enquiry line, Appointment line and Quit Vape Helpline.
Institution: Institute of Mental Health
Family Group: Ancillary
Position: Patient Service Associate
Department: Contact Centre / Quit Vape Helpline
Job Responsibilities- Handles calls and enqui...