Job Description
JOB SUMMARY
- Performs support operations to ensure seamless operation.
- Performs a variety of patient care activities and services to ensure that patients and members of the public are attended to promptly and courteously.
- Actively participates as a member or team leader for quality improvement projects at Hospital-wide / Departmental level.
- Frontline Service and Department Operations
- Support, perform and supervise frontline service staff in delivery of services and service recovery within the department.
- Perform accurate and timely charging of consumables, services and treatment and payment collection procedure.
- Perform financial counselling to patients in accordance to department financial counselling criteria.
- Timely scheduling of patients’ surgeries, procedures and/or follow-up appointments.
- Manage bed booking, appointment and transport ...