Job Description
This role is located at Millenium Eye Care, Freehold Office, which is part of Prism Vision Group.
Compensation Range: $18.99 - $39.45/hr (Dependent on Experience)
The Senior Patient Service Representative is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.
Responsibilities:
• Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
• Initiate pre-registration process and ensure all demo...