Job Description
The Sr. Product Manager-Tech on the DSP-DA LifeCycle Management (DALCM) team owns the end-to-end product strategy and execution for the critical milestones in the Delivery Service Partner (DSP) Delivery Associate (DA) lifecycle, including onboarding, off-boarding, qualifications management, and status management across Amazon's global transportation network. The DSP program is the backbone of Amazon's last-mile delivery network, operating in 22 countries with over 4,400 DSPs and 390,000+ Delivery Associates.
This role is responsible for customer experiences with considerable complexity, managing a unified data platform that serves as the single source of truth for associate information. This includes ownership of multiple concurrent product workstreams — DSP DA onboarding/off-boarding workflow, DSP onboarding/off-boarding experience, employment classification models, qualifications management, and DA data/metadata services — each requiring distinct technical approaches and sta...
This role is responsible for customer experiences with considerable complexity, managing a unified data platform that serves as the single source of truth for associate information. This includes ownership of multiple concurrent product workstreams — DSP DA onboarding/off-boarding workflow, DSP onboarding/off-boarding experience, employment classification models, qualifications management, and DA data/metadata services — each requiring distinct technical approaches and sta...