Job Description
**External Qualifications**
· College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
· U.S. customer relationship management experience, preferred
· Intermediate analytical, problem solving, critical thinking and proactive investigative skills
· Strong communication skills (verbal & written)
· Ability to follow SOPs and pays attention to details
· Intermediate Excel and Outlook skills
· Basic SQL is a plus (modifying query)
· Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
· Ability to work in a collaborative environment and train and coach others
· Ability to handle a fast-paced transactional environment
· 3+ years experience in related field
**Internal Qualifications**
· College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
· Achieved ...
· College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
· U.S. customer relationship management experience, preferred
· Intermediate analytical, problem solving, critical thinking and proactive investigative skills
· Strong communication skills (verbal & written)
· Ability to follow SOPs and pays attention to details
· Intermediate Excel and Outlook skills
· Basic SQL is a plus (modifying query)
· Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
· Ability to work in a collaborative environment and train and coach others
· Ability to handle a fast-paced transactional environment
· 3+ years experience in related field
**Internal Qualifications**
· College or SHS Graduate/2 years completed in college with minimum of 3 years' experience
· Achieved ...