Job Description
External Qualifications
BA/BS degree required
U.S. customer relationship management experience, preferred
Intermediate analytical, problem solving, critical thinking and proactive investigative skills
Strong communication skills (verbal & written)
Ability to follow SOPs and pays attention to details
Intermediate Excel and Outlook skills
Basic SQL knowledge - ability to run and modify queries
Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
Ability to work in a collaborative environment and train and coach others
Ability to handle a fast-paced transactional environment
3+ years experience in related field
Internal Qualifications
BA/BS degree preferred
Achieved a minimum of Meet/ 3.0 on the last performance rating
No PIP...