Job Description
**_What Customer Service Ops- Canadian Team contributes to Cardinal Health_**
Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.
**_Qualifications_**
+ Bachelor's Degree holder
+ Call center or customer service experience
+ U.S. customer relationship management experience, preferred
+ Intermediate analytical, problem solving, critical thinking and proactive investigative skills
+ Strong communication skills (verbal & written) and customer focus
+ Ability to follow SOPs and pays attention to details
+ Intermediate Excel and Outlook skills
+ Basic SQL knowledge - ability to run and modify queries
+ Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
+ Ability to work in a collaborative environment and train and coach others
+ Ability to han...
Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.
**_Qualifications_**
+ Bachelor's Degree holder
+ Call center or customer service experience
+ U.S. customer relationship management experience, preferred
+ Intermediate analytical, problem solving, critical thinking and proactive investigative skills
+ Strong communication skills (verbal & written) and customer focus
+ Ability to follow SOPs and pays attention to details
+ Intermediate Excel and Outlook skills
+ Basic SQL knowledge - ability to run and modify queries
+ Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
+ Ability to work in a collaborative environment and train and coach others
+ Ability to han...