💼 Full-Time Position

Sr. Rep, Customer Service Ops

🏢
Cardinal Health
📍 Taguig, Metro Manila, Philippines
📍
Location
Taguig, Philippines
📅
Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What Customer Service Ops- Canadian Team contributes to Cardinal Health

Onboarding and managing customer and vendor set-ups via legacy FDSI implementation, vendor management and billing systems and processes for Canadian customers as well as various other duties.

Qualifications

  • Bachelor's Degree holder
  • Call center or customer service experience
  • U.S. customer relationship management experience, preferred
  • Intermediate analytical, problem solving, critical thinking and proactive investigative skills
  • Strong communication skills (verbal & written) and customer focus
  • Ability to follow SOPs and pays attention to details
  • Intermediate Excel and Outlook skills
  • Basic SQL knowledge - ability to run and modify queries
  • Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
  • Ability to work in a collaborative environment and train and coach othe...