Job Description
Primarily Roles & Responsibilities
+ Maintain expert level of company product knowledge and application.
+ Articulate technology and product positioning to both business and technical users.
+ Provide design and specification development support to resellers, integrators, and distributors.
+ Assist sales engineering with responding to functional and technical elements of RFIs/RFPs.
+ Understand and convey customer requirements to other organizational functions.
+ Perform technical/product training for internal team members and external customers/partners.
+ Maintain accurate records of project plans, schedules, tasks, and reports in designated company databases/tools.
+ Travel to project sites to perform deployment, set-up, commissioning, and training services.
+ Configure and test network switches, AV, KVM, and other system components while also employing appropriate troubleshooting techniques for resolvin...
+ Maintain expert level of company product knowledge and application.
+ Articulate technology and product positioning to both business and technical users.
+ Provide design and specification development support to resellers, integrators, and distributors.
+ Assist sales engineering with responding to functional and technical elements of RFIs/RFPs.
+ Understand and convey customer requirements to other organizational functions.
+ Perform technical/product training for internal team members and external customers/partners.
+ Maintain accurate records of project plans, schedules, tasks, and reports in designated company databases/tools.
+ Travel to project sites to perform deployment, set-up, commissioning, and training services.
+ Configure and test network switches, AV, KVM, and other system components while also employing appropriate troubleshooting techniques for resolvin...