Job Description
Job Description
Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective—questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.
Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.
Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.
Question requirements and dig into the root cause, asking clarifying questions
Act as a detective—curious and thorough in understa...
Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective—questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.
Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.
Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.
Question requirements and dig into the root cause, asking clarifying questions
Act as a detective—curious and thorough in understa...