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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
- This is a hands‑on role. Applicants should not be managers or architects.
- Provide primary technical support to end user community for problems related to software, data issues, data communication and processing errors.
- Monitor application, production and/or implementation support, both technical and user, for new releases.
- Consult on application testing strategies, document observations and coordinate responses.
- Maintain project and application information including schedule, system scope, requirements, and other pertinent documentation.
- Make recommendations to management regarding process improvements.
- Coordinate the information flow between business owners and development staff. Coordinate tasks, functional reviews and application development sessions between the development site and technical work groups ensuring steps are executed timely.
- Document end‑user interaction...