💼 Full-Time Position

Sr. Technical Account Manager I

🏢
NextGen Healthcare
📍 India, India, India
📍
Location
India, India
📅
Posted
May 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

:Serve as a trusted advisor who provides advice and support to clients on services and best practices, as well as ongoing operational issues. This role directly influences client interaction with NextGen products.
  • Support solutions, provide technical guidance and advocate for the customer.
  • Ensure environments remain operationally healthy whilst reducing cost and complexity. 
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Drive technical discussions regarding incidents, trade-offs, and risk management.
  • Collaborate and partner with Solutions Architects, Business Developers, Professional Services Consultants, Sales Account Managers, and C-suite executives.
  • Provide detailed reviews of service disruptions and all metrics.
  • Proactively problem solve and find opportunities for customers.
  • Develop methods, techniques, and evaluation criterion f...