Job Description
Your duties involve the following but not limited to:- Warehouse Management Support for Manhattan SCALE- L1,L2 and L3:- Support user creation- Learn Warehouse Inbound and outbound flow- Support basic configuration for inbound and outbound flow- Manhattan SCALE GUI L3 usage for inbound and outbound flow.
- Support L1,L2 and L3 user issues- Help and support Microsoft SQL- Write Queries and SPs for SQL DB- Support data issues in DB by querying WMS tables and be able to identify root cause issues.
- Helpdesk tickets: Assigning ticket, routing tickets- Flagging tickets and assuring tickets are closed- Integration L3 support- Support integration of Shopify with Manhattan WMS- SSRS and develop report- ZPL codding and develop UCC-128 labels- Ecommerce: Support ecommerce fulfillment: Update website with product pictures)- Able to take a full WMS Manhattan SCALE implementation through its life cycle of:1.Discovery meeting2.Is able to ask all proper questions needed to configure Manhat...