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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Essential Functions and Responsibilities:
- Analyze and apply bank receipts to the AR ledger in a timely and accurate manner, ensuring clean reconciliations and visibility across systems.
- Own collections for past-due invoices and disputes, proactively identifying patterns and aging trends that may indicate underlying issues.
- Investigate chargebacks and deductions, triangulating data from customer portals, internal systems, and backup documentation to validate and resolve disputes efficiently.
- Communicate cross-functionally to understand operational drivers behind payment issues and recommend corrective actions to business partners.
- Perform root cause analysis on recurring disputes or delays; elevate process issues, flag anomalies, and suggest workflow improvements.
- Compile documentation for invalid deductions and build evidence-based claims to recover outstanding amounts.
- Monitor aging schedules and ensure no unres...