💼 Full-Time Position

Station Customer Service Assistant

🏢
London North Eastern Railway (LNER)
📍 Grantham, England, United Kingdom
📍
Location
Grantham, United Kingdom
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. 

Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER. 

Are you on board?

What do our Station Customer Service Assistant do we hear you ask…?

By joining LNER as an Station Customer Service Assistant you will be the first or last point of contact on a customer's journey, providing a warm and welcoming hello, or wishing them well as they leave the station.

You'll need to provide this great service, all wh...