Job Description
Service Head
Bengaluru Location
Company Profile-
Role and Responsibility :
KEY RESPONSIBILITIES
1. SERVICE OPERATIONS MANAGEMENT
Lead end-to-end:
Installation support
Breakdown service
Preventive maintenance (PMS)
Spare management
Service coordination
Ensure:
Fast response time
Proper escalation handling
Timely closure of complaints
2. SERVICE REVENUE MANAGEMENT
Responsible for achieving:
Monthly service revenue targets
PMS revenue targets
Spare sales targets
Drive:
Upselling opportunities
AMC / PMS...