Job Description
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Customer Relations Executive- Provide excellent and delightful service to casino guests and assist them with their needs and requests.
- Assist guests with their trip arrangements and ensure prompt follow‑up (e.g. hotel, transportation, dining, etc.).
- Conduct guided MBS Casino familiarization tours for guests.
- Introduce programs and conditions to potential Paiza players.
- Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
- Provide personalized service and establish close rapport with assigned patrons.
- Engage guests through telemarketing calls and invite them for repeat visits and events and promotions.
- Collaborate with stakeholders (Sales, Transportation, Hotel ...